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servicing... PANIC!


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#1
lightfoot

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PANIC!

We run a motif es as the backbone of our live rig, and we have a rather important gig on the weekend... :)

alas, the workstation has decided to arse itself and not work as a workstation should.. there are a few navigation buttons on the synth and when pressed they no longer do the navigation thing but instead jump you to a different section, postcode, country... you name it in the keyboard. It does jump you to the same one each time the button is pressed depending on where you were to begin with.. so I am assuming the thing just needs a cleanout or some such as the contacts must be shorting.. I hope.

My question is, has anyone ever used metropolitan organ service in keysborough? they are listed as a yamaha agent and it is close to my work which would make things much easier. I have heard a lot about logitronics in the past for servicing but will be a hassle this week to get over there..

and....... will we get it back before the weekend?

PANIC!

#2
ehsan

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Just call em dude, and make a big deal about the timeframe. Chances are they'll sting you a bit more tho...

Good luck!

#3
lightfoot

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ha, rang logitronics and you know your're in trouble he says... 'that sounds fucked'.... reckons it could be a broken board so prognosis negative thus far!

No chance of getting it before the weekend, time to activate plab B!

got the mille yet?

#4
ehsan

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Oh shit... Sounds disastrous! Don't freak out till you know for sure tho...

And.... YES! Let's hit the road soon eh?

#5
Yokomode

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Hmmm, i support the 'just call them' comment in regard to Metropolitan organ service, as ehsan said, make it known to them you need it fixed asap.

If they are indeed an 'agent' for Yamaha, they should be able to obtain the replacement board that you (likely) need.

Logitronics do provide a good service, but, it is at a premium cost, and their 'turnaround' time (ie:how long it takes to get around to fixing your gear) is lacklustre at best.





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