3 replies to this topic

[MastaBeta]

Hey everyone this is my first post here on soundpunk. I ran across this awesome site while googling saffire connection issues and got hooked on the great community here at soundpunk. Anyways I could use some help with my saffire pro 26 I/O getting it to connect to my computer I have sent 4 emails to focusrites tech support in the past 3 days and have yet to hear back from them.

My Problem consists of my saffire timing out while trying to install the driver it won't even try to connect. I have tried with 2 different PC's one running XP media center sp2 and the other one running Vista 32bit Ultimate Edition I also installed the firewire hotfixes with no luck. I used the same pci firewire card on both machines it is a new Manhattan Card with the VIA VT6306 chipset like Focusrite recommends on their site. I even bought 2 new firewire cables thinking the first cable I bought might be bad but still no luck. The Firewire Card shows up fine in the Device Manager and has its own bus and IRQ. I hooked the Saffire up in standalone mode and it seemed to work fine it also works fine drawing power from the firewire card in standalone mode also. The computer just refuses to talk to it I have literally  been :bang: trying to get some kind of connection out of this thing. It's got me blowing smoke outta my ears seeing how its brand spanking new. If anyone could help me out with this issue I would greatly appreciate it.

[Captain Terrific]

oookies

gimme a cupla days- 10 to be precise ( i know you don't want to hear that) but im about to get some pretty full-on product training in regards to these bad boys, i'll ask the guys about your issue and get back to ya





























































or you could buy a mac...   *sorry, couldn't resist!

[Captain Terrific]

have you tried a firmware upgrade for this puppy??

[ajay]

Captain Terrific, on 17 June 2009 - 02:21 PM, said:

have you tried a firmware upgrade for this puppy??

Sorry about the grave dig, I had heaps of problems with my saffire (10/10) and just recently worked out it was due to the card not being a 6pin port (the 2 extra pins are for power). I had been using the wall wart for a couple of years! Even though the 2 pins are just for power, it seemed to affect data transfer too - connection issues etc.

I imagine the OP has his problem sorted by now, but for those new to the unit, it's certainly something worth checking

Oh, and first time I've been on this for a LONG time, glad to see it's going strong!